Information in other languages

On this page

    Accessibility is important to us here at the Energy and Water Ombudsman. You can download information sheets in a range of languages, below, or translate this website using the built-in ReachDeck Translate function (see Speak button in navigation menu).

    You can also call us using the Translating and Interpreting Service (TIS National) on 131 450. Ask the translator to call the Energy and Water Ombudsman on 08 9220 7555.

    Translate this website

    You can translate this website into a range of languages commonly used in the Western Australian community using the ReachDeck function in the navigation menu. Instructions for using this function are provided below.

    Please be aware that ReachDeck Translate is an automated tool and may not provide a perfect translation of the information on our website. If you have any questions about the information on our website you should speak to us using the Translating and Interpreting Service (TIS National).

     

    Desktop

    Click on Speak in the top-right of the page. Click on the Change Language icon to select a language. You can use ReachDeck to read the page in your selected language.

    Screenshot of ReachDeck Speak Function for Desktop

    Mobile

    Click on the hamburger menu, scroll down, click on Speak then click on the Settings icon in the middle of the bar. Scroll to select a language.

    Screenshot of ReachDeck Speak Function for Mobile

     

    Image for the national interpreter symbol

    Translating and Interpreting Service:
    Call 131 450 and ask for 08 9220 7555​

    Information sheets in other languages

    Amharic - አማርኛ

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    ከእርስዎ ኤሌትሪክ፤ ጋዝ ወይም ውሃ አገልግሎቶች አቅራቢ ጋር ችግር አለዎትን?
    ለኤሌትሪክ ሃይልና ውሃ አቤቱታ ሰሚ መደወል

    Download information in Amharic (PDF 840kB) PDF icon

    Arabic - العربیة

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    هل لديك مشكلة مع مزوِّد/شركة خدمات الكهرباء أو الغاز أو المياه؟
    إتصل بأمبودزمَن الطاقة والمياه

    Download information in Arabic (PDF 251kB) PDF icon

    Burmese - ဗမာ

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    လျှပ်စစ်၊ ဓါတ်ငွေ့ သို့မဟုတ် ရေ ဖြန့်ချီသူလုပ်ငန်းရှင်နှင့် သင့်တွင် ပြဿနာရှိပါသလား။

    စွမ်းအင်နှင့်ရေ အွန်ဘတ်စ်မင် (Ombudsman) ကိုဖုန်းခေါ်ပါ

    Download information in Burmese (PDF 243kb) PDF icon

    Chinese (Simplified) - 中文简体

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    您有与电力、燃气供应和供水服务供应商有关的问题吗?
    请致电能源和供水监察专员署

    Download information in Chinese (Simplified) (PDF 320kB) PDF icon

    Chinese (Traditional) - 中文繁體

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    對 您 所 使 用 的電、氣或水供應方有意見?
    請致電能源及水供應監查委員會

    Download information in Chinese (Traditional) (PDF 854kB) PDF icon

    Cocos Malay - Melayu Cocos

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Adakah anda mempunyai masalah dengan pembekal perkhidmatan Tenaga, gas atau air?
    Talipun Ombudsman Tenaga dan Air

    Download information in Cocos Malay (PDF 89kB) PDF icon

    Croatian - Hrvatski

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Imate li problem s pružateljem usluga električne energije, plina ili vode?
    Nazovite Ombudsmana za energiju i vodu

    Download information in Croatian (PDF 557kB) PDF icon

    Dari - دری

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    رآکت عرضھ کننده خدمات برق،گاز یا آب خود مشکل دارید؟
    لطفا با ضابط رسیدگی بھ شکایات مربوط بھ انرژی و آب بھ تماس شوید

    Download information in Dari (PDF 565kB) PDF icon

    Farsi (Persian) - فارسی

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    آیا با شرکت ارایھ دھنده خدمات برق،گاز یا آب خود مشکل دارید؟
    لطفا با بازرس رسیدگی به شکایات انرژی و آب تماس بگیرید

    Download information in Farsi (PDF 551kB) PDF icon

    Hindi - हिन्दी

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    क्या आपको अपने बिजली, गैस या पानी सेवा प्रदाता से कोई समस्या है?
    ऊजाा और जल लोकपाल (Energy and Water Ombudsman) को फोन करें

    Download information in Hindi (PDF 566kB) PDF icon

    Indonesian - Bahasa Indonesia

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Apakah Anda mengalami masalah dengan penyedia layanan listrik, gas atau air Anda?
    Hubungi Energy and Water Ombudsman

    Download information in Indonesian (PDF 302kB) PDF icon

    Italian - Italiano

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Avete un problema con i fornitori di energia elettrica, gas o acqua?
    Chiamate il Difensore Civico per l’energia e l’acqua

    Download information in italian (PDF 351kB) PDF icon

    Japanese - 日本語

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    電 力 、 ガ ス 、 ま たは水道供給事業者に不服がある時は?
    エネルギー・アンド・ウォーター・オンブズマンにご相談ください

    Download information in Japanese (PDF 544kB) PDF icon

    Karen

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Download information in Karen (PDF 1130kb) PDF icon

    Serbian - Српски

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Да ли имате проблема са вашим снабдевачем струјом, плином или водом?
    Позовите заштитника грађана за проблеме са енергијом и водом

    Download information in Serbian (PDF 580kB) PDF icon

    Korean - 한국어

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    전기, 가스 및 수도 공급 업체에 민원사항이 있습니까?

    Energy and Water Ombudsman으로 전화 주세요.

    Download information in Korean (PDF 603kb) PDF icon

    Somali - Soomaali

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Dhib ma ku qabtaa kuwa bixiya adeegyada korontada, iyo gaaska ama biyaha?
    Wac Ombudsman-ka Tamarta iyo Biyaha

    Download information in Somali (PDF 487KB) PDF icon

    Spanish - Español

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    ¿Tiene algún problema con su proveedor de servicios de electricidad, gas o agua?
    Llame al Ombudsman de Energía y Agua

    Download information in Spanish (PDF 278kB) PDF icon

    Vietnamese - Tiếng Việt

    Do you have a problem with your electricity, gas or water services provider?
    Call the Energy and Water Ombudsman.

    Quý vị có vấn đề gì với các cơ sở cung cấp điện, hơi đốt hoặc nước hay không?
    Hãy gọi Giám sát viên Năng lượng và Nước

    Download information in Vietnamese (PDF 718kB) PDF icon