Are you having problems with your electricity, gas or water provider that you can’t fix with them? Then talk to us on 1800 754 004. We may be able to help and our services are FREE
You can make a complaint about any provider of electricity, gas and water services in Western Australia. Click below to view a full list and their contact details.
This is often the quickest way to resolve your complaint. If your issue is not resolved - or if there is an unreasonable delay - you can contact us
Before you make a complaint to us, contact your provider and give them an opportunity to resolve the issue.
If you cannot resolve your dispute directly with your provider, call us on 1800 754 004 or complete our online complaint form to make your complaint.
We are independent and impartial. All information you provide to us is confidential.
All services to the public are free.
We are open 8:30am to 4:30pm Monday to Friday (excluding WA public holidays).
Make your complaint