Complaint trends

On this page

    The following charts show trends in the complaints received by the Energy and Water Ombudsman.

    For further explanation of the issues that are raised in complaints, see the common issues page.

    Complaints received in the last 5 years

    The following chart shows the trend in complaint numbers over the last five years for electricity, gas and water complaints.

     

    Electricity issues

    The following charts show the trends in issues raised in electricity complaints over the last five years. For an explanation of the issue, see the common issues page.

     

    Gas issues

    The following charts show the trends in issues raised in gas complaints over the last five years. For an explanation of the issue, see the common issues page.

     

    Water issues

    The following charts show the trends in issues raised in water complaints over the last five years. For an explanation of the issue, see the common issues page.