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    Handling complaints

    Good practice principles for how your organisation should handle complaints
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    Handling complaints

    Responding to the Ombudsman

    Information for your organisation about how to respond to the Ombudsman as part of the Ombudsman's complaints process
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    Responding to the Ombudsman

    Legislation and Codes

    Find relevant legislation and industry codes that apply to electricity, gas and water services in Western Austrlalia
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    Legislation and Codes

    Service provider contacts

    Find the contact details for the electricity, gas and water providers operating in Western Australia who are members of the Energy and Water Ombudsman
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    Service provider contacts

    Making a Complaint

    Community Resources

    Service Providers

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    About Us

    Energy and Water Ombudsman Western Australia acknowledges the Aboriginal and Torres Strait Islander people of Australia as the traditional custodians of this land. We recognise and respect the long history and ongoing cultural connection Aboriginal and Torres Strait Islander people have to Australia, recognising the strength, resilience and capacity of Aboriginal and Torres Strait Islander people and pay respect to Elders past, present and future.
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