You can use the printed form to make a written complaint to us. When you send it to us, please include all relevant supporting documentation.
Download Printable Complaint Form (PDF 154kB)
You can also make you complaint online using the online complaint form. You will be able to attach electronic documents if you have them or let us know that you will be sending them in hard copy.
Go to Online Complaint Form
Authority to Act
If you wish for someone to make a complaint and act on your behalf, please complete this Authority to Act form and submit it with your complaint form:
Authority to Act Form (PDF 125kB)