New water services jurisdiction from January 2014
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News
From 1 January 2014, the existing Energy Ombudsman Western Australia has become the Energy and Water Ombudsman
Terms of Use
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Clear terms on privacy, cookies, visit data, liability, warranties and links to help users understand website use.
News and Events
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News and Events
Energy and Water Ombudsman
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Overview of Energy and Water Ombudsman Western Australia, covering role, governance, Board, funding, staff structure and history.
Work With Us
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Join the Energy and Water Ombudsman to make a difference, support vulnerable communities, and grow your career with flexible work, development and inclusive values.
Frequently Asked Questions
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Energy and Water Ombudsman frequently asked questions. Free, fair help resolving energy and water complaints for households and small businesses.
Become a member
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How to become a member of the Energy and Water Ombudsman (Western Australia), with eligibility and fees for electricity, gas and water licensees.
Complaint Data
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Complaints received by the Energy and Water Ombudsman for the last 5 years.
Find A Provider
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Find a provider
Complaint handling for members
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Guidance for providers on good complaint handling for effective customer service.