Community Resources

Download printable information sheets and posters about our role.

Find information about our role in languages other than English

Forms to assist you in making a complaint.

Find information to help you with different issues, like paying your bills or hardship assistance

Looking for other organisations that can help? this page provides a handy list of other complaint handling and support organisations.

We can investigate complaints about electricity, gas and water services. Here are some issues that people complain to us about.

This page has statistics on complaints over the last 5 years.