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Information sheets
Download printable information sheets and posters about our role.
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Information in other languages
Find information about our role in languages other than English
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Forms
Forms to assist you in making a complaint.
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Consumer Resources
Find information to help you with different issues, like paying your bills or hardship assistance
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Handy links
Looking for other organisations that can help? this page provides a handy list of other complaint handling and support organisations.
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Common issues
We can investigate complaints about electricity, gas and water services. Here are some issues that people complain to us about.
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Complaint trends
This page has statistics on complaints over the last 5 years.
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Case studies
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