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Electricity Providers

Alinta Energy (Alinta Sales Pty Ltd)

Phone number: 13 13 58
Email: customer.services@alintaenergy.com.au
Mailing Address: Alinta Energy, Locked Bag 55, Perth WA BC 6849
Website: https://www.alintaenergy.com.au/wa/help-and-support/help-and-support/customer-support/complaints-and-disputes/

Amanda Energy Pty Ltd

Phone number: 08 9430 7048
Email: office@amandaenergy.com.au
Mailing Address: Unit 11, 100 Stirling Hwy, North Fremantle, WA, 6159
Website: https://amandaenergy.com.au/

Change Energy Pty Ltd

Phone number: 1300 924 140
Email: info@changeenergy.com.au
Mailing Address: 10 Milly Court, Malaga WA 6090
Website: https://changeenergy.com.au/

CleanTech Energy Pty Ltd trading as Delorean Energy Retail

Phone number: 08 6147 7575
Email: info@deloreancorporation.com.au
Mailing Address: PO Box 264, West Perth WA 6872
Website: https://www.deloreancorporation.com.au/contact/

Eglinton Village Energy Pty Ltd operates a microgrid located in Eglinton Village in the City of Wanneroo.

Phone number: (08) 9416 2026
Email: CustomerService@eglintonvillageenergy.com.au
Website: http://www.eglintonvillageenergy.com/complaints

Horizon Power (Regional Power Corporation)

Phone number: 1800 267 926
Email: enquiries@horizonpower-reply.com.au
Mailing Address: 18 Brodie Hall Drive, Bentley, Western Australia 6102
Website: https://horizonpower.com.au/contact/feedback-and-complaints/

Kleenheat (Wesfarmers Kleenheat Gas Pty Ltd)

Phone number: 13 21 80
Email: complaints@kleenheat.com.au
Mailing Address: PO Box 8248, Perth, WA 6849
Website: https://www.kleenheat.com.au/help/policies/how-do-i-make-provide-feedback

Ocean Reef Renewable Energy Pty Ltd operates the microgrid in the Ocean Reef Marina precinct.

Phone number: (08) 9416 2026
Email: CustomerService@oceanreefrenewableenergy.com.au
Website: https://www.oceanreefrenewableenergy.com/complaints

Peel Renewable Energy Pty Ltd (formerly Enwave WA Pty Ltd) operates a microgrid located at the Peel Business Park, Nambeelup, WA

Phone number: (08) 9416 2026
Email: CustomerService@peelrenewableenergy.com.au
Website: https://peelrenewableenergy.com.au/complaints

Perdaman Energy Retail Pty Ltd

Phone number: (08) 9429 5111
Email: info@perdamanenergy.com.au
Mailing Address: L17 Alluvion, 58 Mounts Bay Road, Perth WA 6000
Website: https://www.perdamanenergy.com.au/

Perth Energy Pty Ltd

Phone number: 08 9420 0300
Email: info@perthenergy.com.au
Mailing Address: PO Box 7971, Cloisters Square, WA 6850
Website: https://www.perthenergy.com.au

Rottnest Island Authority Administration

Phone number: 08 9432 9300
Email: enquiries@rottnestisland.com
Mailing Address: PO Box 693, Fremantle WA 6959
Website: http://ria.wa.gov.au/

Synergy (Electricity Generation and Retail Corporation)

Phone number: 13 13 53
Mailing Address: GPO Box K851 Perth WA 6842
Website: https://www.synergy.net.au/Your-home/Help-and-advice/Feedback-and-complaints

Western Power (Electricity Networks Corporation)

Phone number: 13 10 87
Mailing Address: Complaints Team, Locked Bag 2520, Perth WA 6001
Website: https://westernpower.com.au/faqs/complaints/

Gas Providers

AGL Sales Pty Ltd

Phone number: 1800 775 329
Email: complaints@agl.com.au
Website: https://www.agl.com.au/contact-us/complaints

Alinta Energy (Alinta Sales Pty Ltd)

Phone number: 13 13 58
Email: customer.services@alintaenergy.com.au
Mailing Address: Alinta Energy, Locked Bag 55, Perth WA BC 6849
Website: https://www.alintaenergy.com.au/wa/help-and-support/help-and-support/customer-support/complaints-and-disputes/

Amanda Energy Pty Ltd

Phone number: 08 9430 7048
Email: office@amandaenergy.com.au
Mailing Address: Unit 11, 100 Stirling Hwy, North Fremantle, WA, 6159
Website: https://amandaenergy.com.au/

Phone number: 13 13 56
Email: enquiries@atcogas.com.au
Mailing Address: Locked Bag 2, Bibra Lake DC WA 6965
Website: https://www.atco.com/en-au/for-home/natural-gas/customer-service-complaints.html

Previously called Simply Energy, licenced as IPower Pty Ltd and IPower2 Pty Ltd

Phone number: 13 88 08
Mailing Address: GPO Box 4408 Melbourne VIC 3001
Website: https://engie.com.au/help-centre

Kleenheat (Wesfarmers Kleenheat Gas Pty Ltd)

Phone number: 13 21 80
Email: complaints@kleenheat.com.au
Mailing Address: PO Box 8248, Perth, WA 6849
Website: https://www.kleenheat.com.au/help/policies/how-do-i-make-provide-feedback

Origin Energy Retail Limited

Phone number: 13 24 61
Mailing Address: GPO Box 1199, Adelaide SA 5001
Website: https://www.originenergy.com.au/contact-us/complaints.html

Perth Energy Pty Ltd

Phone number: 08 9420 0300
Email: info@perthenergy.com.au
Mailing Address: PO Box 7971, Cloisters Square, WA 6850
Website: https://www.perthenergy.com.au

Supagas Pty Limited

Phone number: 13 78 72
Email: customeradvocacy@supagas.com.au
Website: https://www.supagas.com.au/contact

Synergy (Electricity Generation and Retail Corporation)

Phone number: 13 13 53
Mailing Address: GPO Box K851 Perth WA 6842
Website: https://www.synergy.net.au/Your-home/Help-and-advice/Feedback-and-complaints

Water Providers

Bwater Pty Ltd (trading as ABCO Water Systems) provides non-potable and sewerage services in The Green Fairway Village in the City of Wanneroo

Phone number: (08) 9399 1662
Email: admin@abcowater.com.au
Website: https://abcowater.com.au/

Aquasol Pty Ltd

Phone number: 08 9248 7533
Email: enquiries@aquasol.com.au
Mailing Address: PO Box 1829, Malaga WA 6090, Australia
Website: http://www.aquasol.com.au/

Aqwest (Bunbury Water Corporation)

Phone number: 08 9780 9500
Email: aqwest@aqwest.com.au
Mailing Address: 5 MacKinnon Way,Bunbury WA 6230
Website: https://aqwest.com.au/forms/help-and-feedback-forms/make-a-complaint

BHP Iron Ore Pty Ltd provides potable (drinking) water at Mt Whaleback industrial area and areas surrounding the town of Newman.

Email: WAIOdrinkingwater@bhp.com

BHP Nickel West Pty Ltd provides potable (drinking) water and sewerage services in the Leinster townsite.

Phone number: 08 9026 5383
Mailing Address: PO Box 22, Leinster, WA 6437

Busselton Water Corporation

Phone number: 08 9781 0500
Mailing Address: PO Box 57, Busselton WA 6280
Website: https://www.busseltonwater.wa.gov.au/customers/complaints/

City of Kalgoorlie-Boulder provides sewerage and non-potable (non-drinking) water in the Kalgoorlie-Boulder region.

Phone number: 08 9021 9600
Email: mailbag@ckb.wa.gov.au
Mailing Address: PO Box 2042, Boulder, WA 6432
Website: https://www.ckb.wa.gov.au/contact-us

Provides potable water services in Country Heights Estate near Gingin. Formerly named Athena Water Solutions Pty Ltd

Phone number: 0449 898 511
Email: admin@countryheightswater.com.au
Mailing Address: PO Box 7584, Cloisters Square, WA 6850
Website: https://www.countryheightswater.com.au

Gascoyne Water Co-operative Ltd is an Irrigation Water Service Provider operated by local growers in Carnarvon.

Phone number: 08 9941 4488
Email: gwc@gascoynewater.com.au
Mailing Address: PO BOX 5, CARNARVON WA 6701
Website: http://www.gascoynewater.com.au/Customer%20Complaint%20Resolution.aspx

Hamersley Iron Pty Ltd provides drinking water and sewerage services to certain areas in the Pilbara

Phone number: 08 9205 0651
Email: PilbaraUtilities.Compliance@riotinto.com

Harvey Water (South West Irrigation Management Cooperative Limited) delivers non-potable water to its members and a broad customer base around Harvey, 100km south of Perth

Phone number: 08 9729 0100
Mailing Address: PO BOX 456, Harvey WA 6220
Website: http://www.harveywater.com.au/

Lancelin South Pty Ltd (trading as Lancelin South Water) is responsible for the supply of water (potable, non-potable) and sewerage services to the Lancelin South development.

Phone number: 08 9655 1555
Email: admin@lancelinsouthwater.com.au
Mailing Address: PO Box 60, Lancelin WA 6044
Website: http://www.lancelinsouthwater.com.au/customer-complaints/

Aqua Ferre (Muchea) Pty Ltd (trading as Muchea Water) supplies properties in Wildflower Ridge and industrial sites in the Muchea Employment Node.

Phone number: 9551 1620
Email: admin@mucheawater.com.au
Mailing Address: PO Box 1982, West Perth WA 6872
Website: https://www.mucheawater.com.au/contact-us/

The Ord Irrigation Cooperative (OIC) provides water and drainage services to the farms within Stage 1 of the Ord River Irrigation Area.

Phone number: 08 9168 3300
Email: info@ordirrigation.com.au
Mailing Address: PO Box 573, Kununurra WA 6743
Website: https://www.ordirrigation.com.au/

Robe River Mining Co Pty Ltd provides drinking water and sewerage services to certain areas in Pannawonica.

Phone number: 08 9205 0651
Email: PilbaraUtilities.Compliance@riotinto.com

Rottnest Island Authority Administration

Phone number: 08 9432 9300
Email: enquiries@rottnestisland.com
Mailing Address: PO Box 693, Fremantle WA 6959
Website: http://ria.wa.gov.au/

TMC Witchcliffe Pty Ltd provides non-potable water and sewerage services in the Witchcliffe Ecovillage.

Phone number: 0418 267 959
Email: tony@tmcwaterrecycling.com
Website: https://www.tmcwaterrecycling.com/contact-1

Water West North Dandalup Pty Ltd delivers local water schemes to in the North Dandalup area

Phone number: 0412 498 501
Email: jstrahan@waterwest.com.au
Website: https://www.waterwest.com.au/our-customers/