https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-involvement-leads-urgent-reconnection 2026-04-22T15:44:14+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/distributor-provides-accurate-consumption-estimate 2026-04-22T15:48:14+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-investigation-assists-property-purchaser 2026-04-22T15:49:31+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsmans-investigation-avoids-disconnection 2026-04-22T15:50:51+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/infrastructure-moved-without-cost-owner 2026-04-22T15:52:23+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/bill-corrected-and-credit-listing-removed 2026-04-22T15:53:58+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-assists-keeping-customer-connected 2026-04-22T15:55:13+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/bill-damaged-water-meter-waived 2026-04-22T15:56:24+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/credit-listing-removed-after-ombudsman-involvement 2026-04-22T15:57:39+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/investigation-damage-appliance 2026-04-22T15:58:58+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-facilitates-correct-payment 2026-04-22T16:00:14+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-involvement-reduces-estimated-bills 2026-04-23T09:49:45+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-involvement-leads-backdated-rebate 2026-04-23T09:50:55+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/investigation-leads-removal-credit-listing 2026-04-23T09:52:17+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-involvement-reduces-bill 2026-04-23T09:53:40+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/apology-and-concessions-elderly-customer 2026-04-23T09:54:53+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/waived-debt-due-history-domestic-violence 2026-04-23T09:55:53+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/debt-waived-and-concessions-applied-customer 2026-04-23T09:57:13+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/reassessment-and-reduction-water-charges 2026-04-23T09:58:12+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/payment-damage-due-faulty-connection 2026-04-23T09:59:15+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/further-payment-arrangement-provided 2026-04-23T10:00:19+08:00 0.5 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https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/complaint-about-double-billing-leads-significant-refunds-strata-customers 2026-04-23T11:26:01+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/water-provider-replaces-faulty-meter 2026-04-23T11:28:06+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/default-listing-removed-after-ombudsman-involvement 2026-04-23T11:29:13+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/small-business-compensated-economic-loss 2026-04-23T11:30:53+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/pensioner-receives-financial-assistance-water-leak 2026-04-23T11:32:22+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-investigates-large-bills-following-estimated-meter-readings 2026-04-23T12:01:11+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/retailer-reconsiders-complaint-and-provides-waiver-contract-termination-fee 2026-04-23T12:02:35+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/compensation-disconnection-error-increased-following-ombudsmans-involvement 2026-04-23T12:03:40+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/billing-error-leads-goodwill-payment-and-payment-plan 2026-04-23T12:05:09+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/ombudsman-investigation-confirms-homeowner-not-liable-damage-contractor 2026-04-23T12:07:34+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/disconnection-delay-leads-goodwill-credit-and-support 2026-04-23T12:10:10+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/meter-error-leads-goodwill-payment 2026-04-23T12:11:22+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/solar-credit-errors-resolved-credit-and-fee-waivers 2026-04-23T12:13:28+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/debt-waiver-granted-following-ombudsman-involvement 2026-04-23T12:15:03+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/complaints/case-studies/storm-related-outage-leads-full-compensation-damage 2026-04-23T12:16:36+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/new-water-services-jurisdiction-january-2014 2026-04-16T14:59:45+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/about-us/news-and-events/raising-awareness-and-access-gascoyne 2026-05-22T08:31:00+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-publishes-2016-17-annual-report 2026-04-16T14:59:26+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-south-west 2026-05-22T08:32:39+08:00 0.5 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2026-04-16T16:41:33+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/chairperson-board-energy-and-water-ombudsman-appointed 2026-04-16T16:43:36+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-eventsss/raising-awareness-and-access-east-pilbara 2026-05-22T08:40:25+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-publishes-2021-22-annual-report 2026-04-16T17:03:01+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-wagin-woolorama-march-2023 2026-05-22T08:41:05+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-west-pilbara 2026-05-22T08:42:58+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-carnarvon 2026-05-22T08:43:56+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-great-southern-region-2024 2026-05-22T08:46:40+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/complaints-energy-and-water-ombudsman-increase-11-2023-24 2026-04-17T14:02:15+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-offices-engage-regional-communities-wagin-woolorama 2026-04-17T14:09:36+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-wagin-woolorama-march-2024 2026-04-17T14:14:44+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-publishes-2022-23-annual-report 2026-04-17T14:17:43+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-esperance 2026-05-22T08:44:47+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-goldfields 2026-05-22T08:46:15+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/consumer-protections-be-extended-certain-electricity-customers 2026-04-17T14:38:34+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/raising-awareness-and-access-mid-west-2024 2026-05-22T08:45:52+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/about-us/news-and-events/ombudsman-will-visit-east-kimberley-community-july-2025 2026-06-04T14:15:10+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-engages-pilbara-community-june-2025 2026-05-29T11:02:57+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/new-energy-and-water-ombudsman-appointed 2026-04-17T15:01:51+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/community-engagement-and-meaningful-outcomes-were-focus-2024-25 2026-04-17T15:12:19+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/ombudsman-connecting-communities-south-west 2026-04-17T15:21:19+08:00 0.5 https://energyandwater.ombudsman.wa.gov.au/news-and-events/consumer-protections-be-strengthened-thousands-electricity-customers 2026-04-17T15:25:11+08:00 0.5 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