Ombudsman engages with Pilbara community in June 2025

The Energy and Water Ombudsman Western Australia will be visiting Newman in the Pilbara Region from 23 to 27 June 2025 as part of our Regional Awareness and Accessibility Program.

The visit includes events and meetings in collaboration with other complaint handling and consumer organisations. The purpose of this Program is to raise awareness of our services for regional and Aboriginal Western Australians.

The visit aligns with the Financial Counsellors’ Association of WA (FCAWA) regional forum being held in Newman, which kicks off with outreach to the Jigalong Aboriginal Community on 24 June. On 25 June, three of our senior staff will participate in an Ombudsman panel at the forum. The panel session is an opportunity for delegates to find out more about the WA Ombudsman, Energy and Water Ombudsman and charitable trusts complaints. The panel also includes the Australian Financial Complaints Authority’s Chief Ombudsman, David Locke.

On Thursday 26 June, we will attend a Consumer Connect event hosted by Department of Energy, Mines, Industry Regulation and Safety - Consumer Protection. Consumer Connect is an opportunity for anyone in Newman and surrounding region to come and learn about consumer rights and the different services that can help with consumer issues.

For more information and to register for Consumer Connect, go to https://www.eventbrite.com.au/e/consumer-connect-newman-tickets-1326234606409

On Friday 27 June, we are hosting a Lunch & Learn in Newman for community and government organisations. The free networking event is an opportunity for people who work with the community, particularly vulnerable people, to learn more about the services of:

• Ombudsman Western Australia
• Energy and Water Ombudsman
• Australian Financial Complaints Authority
• Consumer Protection WA
• Equal Opportunity Commission WA
• Australian Financial Security Authority

For more information and to register for the Ombudsman’s Lunch & Learn, go to: https://events.humanitix.com/lunch-and-learn-newman-supporting-consumers

Download the Lunch & Learn Poster (PDF 2.3 MB)

Image credit: Tourism WA