Ombudsman connecting with communities in the South West

CommunityVisits category
Ombudsman connecting with communities in the South West image
13 November 2025

We will be heading to the South West between 18 and 21 November 2025

The team from the Energy and Water Ombudsman will be heading to the South West to talk with agencies, organisations and community members between 18 and 21 November.

This is part of the Regional Awareness and Accessibility Program, aimed at increasing knowledge of our services and ways we can help regional and Aboriginal Western Australians.

Working together with other complaint handling agencies during the visit benefits the local community by having all the complaint services in one place. These include:

  • Ombudsman WA
  • Energy and Water Ombudsman
  • Telecommunications Industry Ombudsman
  • Australian Financial Complaints Authority
  • Consumer Protection (Department of Local Government, Industry Regulation and Safety)
  • Health and Disability Services Complaints Office
  • NDIS Quality and Safeguards Commission
  • Equal Opportunity Commission
  • Aboriginal Legal Service

Events for the community

Community Connect - Margaret River
Margaret River - Wednesday 19 November, 9:30AM - 2:00pm
Part expo, part presentations and providing help, information and advice. Learn about a wide range of services that help the community. Hosted by Consumer Protection and the Shire of Augusta-Margaret River.
More information and register here

Bring Your Bills - Bunbury
Bunbury - Thursday 20 November
10:00 AM - 1:00 PM - Smart2Ask Community Expo, South West Sport Centre
2:00 - 3:45 PM - Eaton Recreation Centre
Bring your bills and questions or just come and have a chat to find out what we do! Get help with billing issues, consumer and legal advice, and how to resolve problems with a wide range of services.
More information here

These events are a great opportunity to connect with us and other services, ask questions, and learn more about how we can support your community.

Events for organisations

Lunch and Learn: Strengthening Child Safety within Organisations – Bunbury
Stirling St Arts Centre Bunbury – Tuesday 18 November, 12:00 PM 
Aimed at organisations that work with children. Networking lunch event to learn practical strategies to enhance child safety in your organisation. Hosted by Ombudsman WA and WACOSS.
More information and register here

Supporting Consumers Sundowner – Bunbury
Vat2 Bunbury – Thursday 20 November, 5:30 PM
Aimed at advocates like lawyers and financial counsellors and other community sector and government workers. Network and find out how we help your clients. Hosted by Ombudsman WA and the South West Law Society.
More information and register here

 

Image credit: EagleEye Photos / Shutterstock.com

Back to News and Media